Privacy Policy
This Privacy Policy explains how Black Dog Books ("we," "us," or "our") collects, uses, and protects your information when you visit our website, place an order, or interact with us in the bookstore.
We are an independent bookstore located in Tucker, Georgia, and we take your privacy and trust seriously. If you have any questions about this policy, you can always contact us at info@blackdogbookstucker.com .
Information We Collect
We collect the information you choose to share with us, including:
- Contact details such as your name, email address, and shipping address when you place an order
- Account information if you create an account on our site
- Payment details processed securely by our payment partners (we do not store full card numbers)
- Communications you send us, such as emails, contact form submissions, or event sign-ups
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and order updates
- Manage your account and wishlists, if you choose to create an account
- Respond to your questions and customer support requests
- Send you updates about the shop, if you opt in to our newsletter or marketing emails
- Improve our website, services, and in-store experience
Payments and Third-Party Services
Online payments are processed by our third-party payment provider (such as Stripe). When you submit payment information, it is sent directly to the payment provider and handled according to their security and privacy practices. We do not store your full credit card number on our servers.
We may also use other trusted service providers to help operate our website (for example, email delivery or analytics). These providers only receive the information they need to perform their services and are expected to protect it.
Cookies and Analytics
Like many websites, we may use cookies or similar technologies to keep you logged in, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings, but some features of the site may not work correctly if you disable them.
How We Protect Your Information
We use reasonable technical and organizational measures to help protect your information from unauthorized access, use, or disclosure. No online service can be completely secure, but we work to keep your information safe and limit access to it.
Your Choices
You can:
- Update your account details by logging into your account
- Unsubscribe from marketing emails by using the "unsubscribe" link in any email we send
- Contact us if you would like to review, correct, or delete certain information we hold about you
Children's Privacy
Our website and online store are intended for adult customers. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can address the situation.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the date at the top of this page and, if appropriate, provide additional notice.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out at info@blackdogbookstucker.com or visit our Contact page.